We ship worldwide.
We offer FREE shipping for orders $65+ to USA, Canada, the UK, Australia, Russia, Ukraine, France, Saudi Arabia and Israel.
We offer Standard Airmail and Express delivery:
Please note that “working days” excludes holidays and weekends.
We try to mark all parcels with low value, but hold no responsibility should your country's customs charge you taxes or duties. All items are checked to be in perfect condition when we despatch them. We are not liable or responsible for any losses or damages during shipment.
We are not responsible if your parcel is misdelivered or returned to us due to
Your supplying of a wrong/invalid delivery address during order confirmation. This includes all address details such as but not limited to:
Dorm room/campus box numbers
Your failure to pick up your parcel at the post office.
Should your parcel be returned to us, we can resend it to you, but you will have to pay a shipping and handling fee of $10 per order that is shipped via default Registered Airmail/e-Youbao or the full shipping fee that was originally charged per order that is shipped via E-Express. If you would like to treat it as a return, we will refund the value of the product(s) minus a 12% restocking fee. Express shipping fees will not be refunded. In the event that your parcel is misdelivered (delivered to another address) due to any of the above reasons, no compensation will be provided. This does not apply to errors on behalf of Petite Cherry which will be courteously corrected.
At Petite Cherry, we pride ourselves in product quality and strict quality control. However, to provide you with peace of mind, we offer a comprehensive 30 Days Return Policy. Returns are accepted for unworn, unwashed, unused merchandise with all original tags, sales receipt and packaging intact. You may request for an exchange, refund (12% restocking fee applies) or store credit. Petite Cherry must be contacted within 30 days of posted delivery date documented on the online postal service or courier tracking systems. Return shipping reimbursement is currently unavailable.
For full details, please refer to our Shipping & Returns page.
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